Group Membership

This guide explains how to join homeschool groups and manage your memberships.

Joining a Group

The process for joining a group depends on the group's settings:

Joining a Free Public Group

1. Find the group you want to join
2. Click Join [Group Name]
3. You're now a member and can access group events

Joining a Paid Group

1. Find the group you want to join
2. Click Join [Group Name]
3. Review the membership options:
   • Monthly - Pay each month
   • Annual - Pay once per year (often discounted)
4. Select your preferred billing cycle
5. Enter your payment information
6. Click Complete Payment
7. You're now a member with full access

Joining a Private Group

Private groups require approval from the group leaders:

1. Find the group you want to join
2. Click Request to Join
3. Answer any membership questions (if required)
4. Click Submit Request
5. Wait for approval from the group leaders
6. You'll receive a notification when your request is approved or declined

Paid Private Groups

If the private group has a membership fee, you'll complete payment after your request is approved.

Checking Your Membership Status

To see all your group memberships:

1. Click Groups in the navigation
2. Select My Groups
3. View your membership status for each group:
   • Active - Full membership access
   • Pending - Awaiting approval
   • Expired - Membership needs renewal

Managing Your Membership

View Membership Details

1. Go to the group's page
2. Click My Membership or Membership tab
3. See your membership details:
   • Membership type
   • Billing cycle (monthly/annual)
   • Next renewal date
   • Payment history

Update Payment Method

If you need to update your payment method for a membership:

1. Go to Account Settings > Payment Methods
2. Add a new payment method or update existing one
3. Your membership will use the default payment method

Cancel Membership

To leave a group or cancel a paid membership:

1. Go to the group's page
2. Click My Membership
3. Click Cancel Membership or Leave Group
4. Confirm your cancellation

Cancellation Policy

For paid memberships:

• Monthly memberships: You'll retain access until the end of your current billing period
• Annual memberships: Check the group's refund policy for partial refunds

Renewing Your Membership

Automatic Renewal

Paid memberships renew automatically:

1. You'll receive a reminder email before renewal
2. Payment is processed using your saved payment method
3. Your membership continues uninterrupted

Manual Renewal

If automatic renewal fails or is disabled:

1. Go to the group's page
2. Click Renew Membership
3. Update payment information if needed
4. Complete the payment

Membership Roles

When you join a group, you're assigned a role that determines what you can do:

Role	Capabilities
Member	View group content, RSVP for events, see member directory
Event Manager	All member abilities + create and manage events
Co-Leader	All event manager abilities + manage members, approve requests
Owner	Full administrative control of the group

Group leaders may promote members to higher roles based on their involvement.

Troubleshooting

My Join Request Was Declined

If your request to join a private group was declined:

• The group may have specific membership requirements
• Try contacting the group leaders for more information
• Look for other groups that might be a better fit

Payment Failed

If your membership payment fails:

1. Check that your payment method is valid and has sufficient funds
2. Update your payment method in Account Settings
3. Try the payment again
4. Contact support if issues persist

What's Next?

Now that you're a group member:

1. Find events - Browse your group's activities
2. RSVP for events - Register for upcoming events
3. View your calendar - See all your scheduled activities