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Delete Your Account

If you decide to leave Homeschool Hive, you can delete your account. This guide explains the process and what happens to your data.

Before You Delete​

Consider These Alternatives​

Before deleting, you might want to:

  • Leave groups instead of deleting your account
  • Disable notifications if you're getting too many emails
  • Take a break - you can always log back in later
  • Contact support if you're having issues we can help resolve

What You'll Lose​

Deleting your account permanently removes:

  • Your profile and personal information
  • Family member profiles
  • Event registration history
  • Payment history access
  • Group memberships
  • Scholarship invoice records
  • All associated data

What Remains​

Some data may be retained:

  • Transaction records (required for financial/legal purposes)
  • Data in group records that doesn't identify you personally
  • Anonymized data used for platform statistics

Cancel Subscriptions First​

If you have active paid memberships:

  1. Go to each group you're a paying member of
  2. Cancel your membership
  3. Wait for the cancellation to process
  4. Then proceed with account deletion
Active Subscriptions

If you delete your account with active subscriptions, you won't receive refunds for unused time. Cancel memberships first to avoid unexpected charges.

Delete Your Account​

Start the Deletion Process​

  1. Go to Account Settings
  2. Scroll to the bottom or find Delete Account
  3. Click Delete My Account

Confirm Your Identity​

For security, you'll need to:

  1. Enter your password
  2. Or verify via email
  3. Confirm you understand the consequences

Final Confirmation​

Before deletion completes:

  1. Review what will be deleted
  2. Read the confirmation message
  3. Type "DELETE" or your email to confirm
  4. Click Permanently Delete Account

After Deletion​

Immediate Effects​

Once deleted:

  • You're logged out immediately
  • You cannot log back in
  • Your profile is removed from groups
  • Other members can no longer see your profile

Data Removal Timeline​

Data is handled as follows:

Data TypeWhen Removed
Profile informationImmediately
Login credentialsImmediately
Family member dataImmediately
Event registrationsWithin 30 days
Payment recordsRetained for legal requirements
Anonymized analyticsRetained indefinitely

Email Confirmation​

You'll receive a confirmation email:

  • Confirms account deletion
  • Lists what was removed
  • Provides support contact if needed

Data Deletion Requests​

Additional Data Requests​

For additional data removal beyond standard deletion:

  1. Email privacy@homeschoolhive.co
  2. Include "Data Deletion Request" in the subject
  3. Provide:
    • Email address used on your account
    • Specific data you want removed
    • Reason (optional)

Some data must be retained for:

  • Tax and financial reporting
  • Legal compliance
  • Fraud prevention
  • Dispute resolution

This data is:

  • Stored securely
  • Not used for marketing
  • Deleted when retention period ends

Data Export​

Before deleting, you can request your data:

  1. Go to Account Settings
  2. Find Download My Data or similar option
  3. Request a data export
  4. Download within the provided timeframe
  5. Then proceed with deletion

Rejoining Later​

Can I Come Back?​

If you change your mind:

  • You can create a new account with the same email
  • Your old data will not be restored
  • You'll start fresh as a new user
  • You'll need to rejoin groups and set up your profile again

Waiting Period​

Some platforms have a grace period, but at Homeschool Hive:

  • Deletion begins immediately upon confirmation
  • There is no recovery window
  • Make sure you're certain before confirming

Special Circumstances​

Group Leaders​

If you're a group leader:

  1. Transfer ownership to another leader first
  2. Or ensure there's another owner/co-leader
  3. If you're the only leader, the group may be affected
  4. Contact support for guidance on transitioning leadership

Pending Transactions​

If you have pending transactions:

  • Wait for payments to process
  • Resolve any refund requests
  • Complete or cancel any pending registrations
  • Then delete your account

Linked Accounts​

If you signed up with Google or another provider:

  • Deleting your Homeschool Hive account doesn't affect your Google account
  • You can revoke Homeschool Hive's access in your Google settings afterward

Need Help?​

Contact Support​

If you have questions or issues:

Change Your Mind​

If you accidentally deleted your account:

  • Contact support immediately
  • Data may be recoverable for a short time
  • No guarantees, but we'll try to help

Privacy Rights​

You have the right to:

  • Access - Request a copy of your data
  • Rectification - Correct inaccurate data
  • Deletion - Delete your personal data
  • Portability - Receive your data in a standard format
  • Object - Object to certain processing

For any privacy concerns, contact privacy@homeschoolhive.co.

What's Next?​

If you're staying:

  1. Update your profile - Keep information current
  2. Manage notifications - Control what you receive
  3. Explore groups - Find new communities

If you're leaving, we're sorry to see you go. Thank you for being part of Homeschool Hive, and best wishes for your homeschool journey!